Frequently Asked Questions
Q: What is your refund policy?
A: Customers may cancel their registration and receive a complete refund if the request is made on or before the league's posted registration deadline.To request a refund prior to the registration deadline, please contact us.
In the event that a league is canceled due to insufficient sign-ups or for any other reason, customers will receive a complete refund of their registration fee. If payment was made online via PayPal, the refund will be issued via PayPal. If made by cash or check, a refund check will be mailed to the customer. If made by an electronic voucher, the voucher will be released and can be used in the future. Alternatively, the customer may opt for credit toward a different current or future league.
Q: What is your game cancellation policy?
A: When a game is canceled due to weather or any other reason, we will notify players via the following channels:- This website (see your league's schedule page)
- Facebook Fan Page
Game cancelation will depend on the severeity of the weather and will be decided on a case by case basis.
Q: How are league standings determined?
A: Initial standings are determined by the number of league points (PTS). In the event of a tie, the following tie-breaking rules are used. If there is still a tie after a given tie-breaking rule is applied, the next one in the list is used.- Head-to-head. If the teams met during the regular season, the team with the better record versus the other wins. If the teams did not meet, head-to-head shall be considered a tie.
- Strength of Victory (SOV). The average of the records of a team's defeated opponents for each instance in which they competed. Teams which defeat teams with good records have a higher SOV than teams which defeat with poor records.
- Points Against (PA). The team with the lowest number of points scored against them wins.
- Points For (PF). The team with the highest number of points scored against opponents wins.
- Team with the awesomest name.
